NOT AT FAULT CLAIMS MELBOURNE
Making a car insurance claim when the other driver is at fault?
What to do after a not-at-fault car accident in Melbourne?
If you've been in a car accident that wasn't your fault, you may be entitled to claim the full cost of repairs through the at-fault driver's insurer — with no excess to pay and no need to lodge a claim with your own insurer, provided the at-fault driver is insured and identified.
At Zahra Autobody, we take the stress out of the process. Our experienced team based in Bayswater manages everything from the initial quote through to the completed repairs, dealing directly with the relevant insurer so you don't have to.
Zahra Autobody has you covered.
How to start your not-at-fault insurance claim in Melbourne
If you've been in an accident that wasn't your fault, the first step is to assess your vehicle. At Zahra Autobody in Bayswater, we'll handle the rest.
To get started, simply contact our team or visit us at our Bayswater workshop. From there, we'll:
✓ Arrange a detailed quote for your insurance provider
✓ Contact your insurer to help lodge the claim
✓ Liaise with the at-fault party's insurer if you're uninsured
✓ Begin repairs as soon as the claim is approved
We'll also organise a replacement vehicle if you're eligible — even if your policy doesn't include one. At Zahra Autobody, there's no need to wait for the other driver to take action.
We'll help you take control of your not-at-fault insurance claim from day one.
YOUR INSURANCE PROVIDER
CLAIMS PROCESS
Here's how Zahra Autobody in Bayswater makes the repair process easier. Give our friendly team a call first and we'll take care of the rest.
Contact us
Get in touch with Zahra Autobody in Bayswater and we'll arrange a detailed quote for your insurance provider to authorise.
Vehicle Pick Up
We'll come to you and pick up your vehicle, delivering it safely to our Bayswater workshop for repairs.
Replacement Vehicle
Need a car while yours is being repaired? We can organise a replacement vehicle if your insurance policy doesn't include one.
Vehicle Drop Off
Once your repairs are complete, we'll deliver your vehicle back to you looking as good as new — and collect our replacement vehicle at the same time.
CONTACT US TODAY FOR A QUOTE
To provide you with an accurate quote, we'll need a few photos showing the damage to your vehicle. Simply send your photos through to our Bayswater team at Zahra Autobody and we'll get back to you with a competitive quote as soon as possible. Or call us today at (03) 9729 9099.
CONTACT US TODAY
For an affordable service tailored to the unique needs of your vehicle, call us today at (03) 9729 9099.